Warranty Policy

At Elite Gaming Consoles, we stand behind the quality of our products. This Warranty Policy outlines the coverage and procedures related to warranties for the game consoles and accessories purchased from our website.

1. Warranty Coverage

All game consoles and accessories purchased from Elite gaming consoles are covered by a limited warranty against defects in materials and workmanship for a period of 1 year from the date of purchase.

2. What is Covered

This warranty covers the following:

Defects in materials or workmanship under normal use.
Failure of the product to perform as intended due to manufacturing defects.

3. What is Not Covered

The warranty does not cover:

Damage caused by misuse, abuse, or accidents.
Normal wear and tear.
Unauthorized repairs or modifications.
Products purchased from unauthorized resellers.

4. How to Claim Warranty

If you believe your product is defective and covered by this warranty, please follow these steps:

Contact our customer service at sales@elitegamingconsoles.com to initiate a warranty claim.
Provide proof of purchase and a description of the issue.
Follow the instructions provided by our customer service team for returning the item.

5. Warranty Remedies

Upon verification of the warranty claim, we will:

Repair the defective product at no charge, or
Replace the product with a new or refurbished unit, or
Provide a refund for the original purchase price.

6. Limitations

This warranty is the sole and exclusive remedy for any defects in the product. Elite Gaming Consoles is not liable for any incidental or consequential damages arising from the use of the product.

7. Changes to Warranty Policy

Elite Gaming Consoles reserves the right to modify this Warranty Policy at any time. Changes will be effective immediately upon posting on this page.

8. Contact Us

If you have any questions regarding our Warranty Policy, please contact us at sales@elitegamingconsoles.com.

Thank you for choosing Elite Gaming Consoles. We appreciate your business!